Experiential perspectives on road congestions

Marianna Obrist, D. Wurhofer, Alina Krischkowsky, E. Karapanos, David Wilfinger, Nicole Perterer, M. Tscheligi
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引用次数: 8

Abstract

Commuting can be perceived as both 'relaxing' and 'stressful'. An important cause for stress is getting stuck in traffic, which can especially when unexpected quickly turn commuting into a negative experience, often associated with frustration and the feeling of wasting time. Congestion experiences do not need to be frustrating and annoying. In our research, we aim to generate design solutions for turning the negative experiences into positive ones. We foster the experiential perspective on road congestions, and go beyond current automotive HCI research, which mainly focuses on safety, functionality, and usability. In this paper, we present our work-in progress on characterizing congestion experiences and needs, explored in a design workshop outlining future design directions for supporting positive experiences.
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道路拥堵的经验视角
通勤可以被视为“放松”和“压力”。造成压力的一个重要原因是交通堵塞,尤其是在意外情况下,这会迅速将通勤变成一种消极的经历,通常与沮丧和浪费时间的感觉有关。拥堵的体验不需要令人沮丧和烦恼。在我们的研究中,我们的目标是产生将消极体验转化为积极体验的设计解决方案。我们培育了道路拥堵的体验视角,超越了目前主要关注安全性、功能性和可用性的汽车HCI研究。在本文中,我们介绍了我们在描述拥堵体验和需求方面正在进行的工作,并在一个设计研讨会上进行了探讨,概述了支持积极体验的未来设计方向。
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