The Effect of Internal Control by using COSO Framework on Revenue Toward Employee Performance: A Case Study in Public Hospital of South of Tangerang, Indonesia

S. Dhillon, Alfi Andri
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引用次数: 2

Abstract

The study aims to investigate the effect of internal control by using COSO Framework on Employee Performance in public hospital in South of Tangerang, Indonesia. The study use public hospital which owned by Indonesian local government as sample of the study In addition, twenty respondents are participated of the study which consists of accounting & finance staff, cashier, internal audit/control unit and head of finance department. There are five elements of COSO framework that implement in the business activities and the study finds only two element of COSO framework i.e., control activities and risk assessment have significant effect to employee performance in a public hospital in Indonesia while the others element such as, control environment, information and communication and monitoring have not significant effect to employee performance. It indicates that implementation of policies and rules regulations play significant role to enhance employee performance. in addition, it also indicates rewards and punishment as a tool to control the employee and lead to employee performance.
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基于COSO框架的内部控制对收入向员工绩效的影响——以印尼坦格朗南部公立医院为例
本研究旨在探讨内部控制运用COSO框架对印尼坦格朗南部公立医院员工绩效的影响。本研究以印尼地方政府所拥有的公立医院为研究样本,另外,本研究共选取了20名调查对象,研究内容包括:会计;财务人员,出纳,内审/控制单位和财务部门负责人。在业务活动中实施的COSO框架有五个要素,研究发现COSO框架中只有两个要素,即控制活动和风险评估对印度尼西亚公立医院的员工绩效有显著影响,而其他要素,如控制环境、信息和通信以及监测对员工绩效没有显著影响。这表明政策、规章制度的实施对员工绩效的提升有着重要的作用。此外,它还表明奖惩是一种控制员工并导致员工绩效的工具。
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