PROGRESS IN INFORMATION TECHNOLOGY AND TOURISM MANAGEMENT: A CRITICAL REVIEW

National Conference of Creative Industry Pub Date : 2018-09-05 DOI:10.30813/ncci.v0i0.1193

Estika Paramita Sani, A. Nomleni

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引用次数: 29

Abstract

The present paper offers a review of an article written by Buhalis and Law (2008). The article sytematically  described about how technology improvementhas changed all fundamental sectors particularly in tourism. Recently, the demand of tourism should accommodate by tourism organizations by adopting technology in their production processes. This is due to the change of tourist characters started from 1990s. Nowadays, tourists tend to be more independent and prevent the common tourism behavior; backpacking is one of the products of independent tourism. Most tourists nowadays are looking for more value from the tourism activities according to their preferences. This current phenomenon can be further elaborated on what technologies should be adopted by tourism organizations to make tourism industry more advance and fit with the demand. This paper is a critical review of Buharis and Law writing in 2008. In conducting this research we use qualitative research.

Keywords: technology, tourism, critical review

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信息技术与旅游管理的进展:综述

本文对Buhalis和Law(2008)撰写的一篇文章进行了回顾。这篇文章系统地描述了技术进步如何改变了所有的基本部门，特别是旅游业。最近，旅游组织应该通过在其生产过程中采用技术来适应旅游的需求。这是由于从20世纪90年代开始，游客性格发生了变化。当前，旅游者的自主性越来越强，对常见的旅游行为有所防范;背包旅行是自由行旅游的产物之一。现在大多数游客都在根据自己的喜好从旅游活动中寻找更多的价值。这种现状可以进一步阐述旅游组织应该采用哪些技术，使旅游业更先进，更符合需求。本文是2008年对布哈里和法律写作的批判性回顾。在进行这项研究时，我们使用定性研究。关键词:科技，旅游，评论

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National Conference of Creative Industry

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