FACTORS INFLUENCING THE BEHAVIORAL INTENTION OF INDONESIAN GENERATION Z TO USE A NEW C2C E-COMMERCE PLATFORM CALLED INSTAGRAM SHOP

Gevani Syakinah Putri, Ira Fachira
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Abstract

Most of Generation Z is being influenced by Instagram to shopping online. Additionally, Instagram now launched Instagram Shop to make users feel the easiness to shop within the application. This paper will identify which factors that can influence Indonesian Generation Z’s behavioral intention to use Instagram Shop to purchase a product since the population in Indonesia is dominated by Generation Z. This fact would allow Instagram Shop or any other e-commerce leaders to have a deeper understanding and make an improvement on their marketing strategy in order to make the users satisfied. This paper will focus on the behavioral (Theory of Planned Behavior) and readiness to accept new ideas (Consumer Innovativeness) as factors in intention to use Instagram Shop of Indonesian Generation Z. Quantitative approach with spreading the questionnaire to 400 respondents as the minimum number will be used for the research.
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影响印尼z世代使用名为instagram shop的新型c2c电子商务平台行为意向的因素
大多数Z世代都受到Instagram的影响,开始在网上购物。此外,Instagram现在推出了Instagram Shop,让用户在应用程序内轻松购物。本文将确定哪些因素会影响印度尼西亚Z世代使用Instagram Shop购买产品的行为意愿,因为印度尼西亚的人口以Z世代为主。这一事实将使Instagram Shop或任何其他电子商务领导者有更深入的了解和改进他们的营销策略,以使用户满意。本文将重点关注行为(计划行为理论)和接受新想法的准备程度(消费者创新)作为印度尼西亚z世代使用Instagram商店的意向因素。定量方法将调查问卷分发给400名受访者,作为研究的最小数量。
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