Using Artificial Intelligence to Improve Human Performance: A Predictive Management Strategy

Abstract

In this paper, we introduce the novel concept of predictive management designed to support managers and their teams with achieving their long-term goals by adopting a new and sustainable AI and human-based approach that aims to identify a team's mood during short human-based control cycles. Predictive management helps managers, team leaders and employees to become more aware of the mood of a team and its members’ feelings by using AI, sentiment analysis and emotion detection. This allows managers to identify issues and solve them together with the team during short control cycles and thus maintain a productive workflow, instead of being overwhelmed by them and risking worsening the corporate performance.