MENINGKATKAN EFEKTIFITAS E-FILLING, KUALITAS PELAYANAN FISKUS, UNDANG-UNDANG PERPAJAKAN TERHADAP KEPATUHAN WAJIB PAJAK ORANG PRIBADI DI KANTOR PELAYANAN PAJAK (KPP) BANDAR LAMPUNG

Abstract

The purpose of this study is to determine the effectiveness of e-filling to affect the quality of tax services at the KPP Bandar Lampung, to determine the effectiveness of e-filling through the quality of tax services influencing the tax laws at KPP Bandar Lampung, determining the quality of tax services influencing the tax laws at KPP Bandar Lampung, determining the taxation law affecting individual taxpayer compliance, determining the effectiveness of e-filling through the taxation law affecting individual taxpayer compliance, determining the quality of tax authorities through the law affecting individual taxpayer compliance, determining the effectiveness of e-Filling and quality of tax services through tax laws affects individual taxpayer compliance. The methodology in this research is validity test, reliability test, normality test and path analysis. The structural equation is as follows: Z = 0.839Y + €, The structural equation is as follows: Y = 1.283 X1 - 0.984 X2 + € 1, The structural equation becomes as follows: Y = 0.093X2 + € 2, The structural equation is as follows: Z = 0.991Y + € 3, The structural equation is as follows: Z = -0.002 X1 + 0.991Y + € 4, The structural equation is as follows: Z = 0.071X2 + 103.483Y + € 5, The structural equation is as follows: Z = 0.084X1 + 1.031X2 - 0.104Y + € 6.