Technology Driven Tourism: A PLS SEM Model of its Antecedents in Tourist Behavior Intention

S. Rajput, Ekta Jain, Aashish Mehra, K. S. Thakur, Omdeep Gupta, Pankaj Singh
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Abstract

The paper presents the impact of technology-driven tourism, identifies the antecedents of tourist behavioral intention concerning Indian tourism, and explores the need for information sharing on online platforms. Samples were collected from 450 respondents from various cities in India via the online questionnaire. A model was proposed, and relationships were tested using the Smart PLS 3. The findings indicate that social media (SM) and website attributes (WA) significantly influenced the behavioral intention (BI) of tourists. At the same time, e Word of Mouth (eWOM) did not significantly influence tourists' behavioral intention (BI). Also, the impact of mediating variables, i.e., behavioral subjective norms (BSN) and perceived behavioral control (PBC), is discussed. Recommendations to destination marketers and limitations of this study are provided
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科技驱动旅游:游客行为意愿前因的PLS - SEM模型
本文介绍了技术驱动旅游的影响,识别了印度旅游的游客行为意愿的前因,并探讨了在线平台上信息共享的需求。通过在线问卷从印度各城市的450名受访者中收集样本。提出了一个模型,并使用Smart PLS 3对关系进行了检验。研究发现,社交媒体(SM)和网站属性(WA)显著影响游客的行为意向(BI)。同时,口碑对游客行为意向的影响不显著。并讨论了行为主观规范(BSN)和感知行为控制(PBC)这两个中介变量的影响。最后提出了对目的地市场营销者的建议和本研究的局限性
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