Conflict Management Style and Role Stress on Government Auditor: A Perspective from Conservation of Resources Theory

Agil Novriansa, Ahmad Subeki, Aryanto Aryanto
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Abstract

This study aims to examine empirically relationship between conflict management style and role stress on government auditors using the perspective of conservation of resource (COR) theory. This study uses hand-delivery, mail and online survey method with the criterion of government auditors who have carried out audit assignments for at least 1 year. The total respondents in this study is 94 government auditors. Conflict management style in this study consist of collaborative, dominating and avoidant, while role stress consists of role conflict, role ambiguity and role overload. The result of Structural Equation Modelling-Partial Least Square shows that government auditor's perception of collaborative conflict management is negatively related to role conflict and role overload, but positively related to role ambiguity. Government auditor's perception of dominating conflict management style is positively related to role conflict, but not related with role ambiguity and role overload. Government auditor's perception of avoidant conflict management style is positively related to role conflict and role overload, but not related with role ambiguity.
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政府审计人员的冲突管理风格与角色强调:基于资源保护理论的视角
本研究旨在运用资源节约理论的视角,实证检验政府审计人员冲突管理方式与角色强调之间的关系。本研究以执行审计任务1年以上的政府审计员为标准,采用手递、邮寄和在线调查的方式。本次研究的调查对象为94名政府审计人员。本研究的冲突管理风格包括协作型、支配型和回避型,而角色压力则包括角色冲突型、角色模糊型和角色过载型。结构方程模型-偏最小二乘法结果表明,政府审计人员对协同冲突管理的感知与角色冲突和角色超载负相关,与角色模糊正相关。政府审计人员对主导冲突管理风格的感知与角色冲突正相关,与角色模糊和角色过载无关。政府审计人员对回避型冲突管理风格的感知与角色冲突和角色超载正相关,与角色模糊不相关。
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