{"title":"Automation of the repair management process of a service company","authors":"D. Titarev, Sergei Krivtsanov","doi":"10.30987/conferencearticle_5fd755bfd5ca23.33359557","DOIUrl":null,"url":null,"abstract":"The article describes the existing approaches in the management of equipment repairs, working with customers of a service organization. Existing problems of automation of the process of repair management of a service enterprise and their solution are considered. A description of the automation of this process using a software solution based on the 1C: Enterprise 8 platform is given.","PeriodicalId":133157,"journal":{"name":"CPT2020 The 8th International Scientific Conference on Computing in Physics and Technology Proceedings","volume":"220 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2020-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"CPT2020 The 8th International Scientific Conference on Computing in Physics and Technology Proceedings","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.30987/conferencearticle_5fd755bfd5ca23.33359557","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
The article describes the existing approaches in the management of equipment repairs, working with customers of a service organization. Existing problems of automation of the process of repair management of a service enterprise and their solution are considered. A description of the automation of this process using a software solution based on the 1C: Enterprise 8 platform is given.
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