{"title":"Conversation considered harmful?","authors":"S. Reeves","doi":"10.1145/3342775.3342796","DOIUrl":null,"url":null,"abstract":"As a concept, 'conversation' is rife with troublemaking potential. It is not that we should necessarily abandon use of 'conversation' in conversational user interface (CUI) research, but rather treat it with a significant measure of care due to the varied conceptual problems it introduces---problems sketched in this paper. I suggest an alternative, possibly safer articulation and conceptual shift: conversation-sensitive design.","PeriodicalId":408689,"journal":{"name":"Proceedings of the 1st International Conference on Conversational User Interfaces","volume":"31 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-08-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"17","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 1st International Conference on Conversational User Interfaces","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3342775.3342796","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 17
Abstract
As a concept, 'conversation' is rife with troublemaking potential. It is not that we should necessarily abandon use of 'conversation' in conversational user interface (CUI) research, but rather treat it with a significant measure of care due to the varied conceptual problems it introduces---problems sketched in this paper. I suggest an alternative, possibly safer articulation and conceptual shift: conversation-sensitive design.
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