Master Data Management Maturity Assessment: A Case Study of A Pasar Rebo Public Hospital

A. Aditya Rahman, P. Gusman Dharma, R. Mohamad Fatchur, A. Nala Freedrikson, B. Pranata Ari, Y. Ruldeviyani
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引用次数: 6

Abstract

Patient’s master data is an important data for hospital’s operational. If the master data quality does not meet the expectation, it will affect the billing process and then will affect the income for the hospital. Master data management can help the hospital to integrate all their master data they have so for each data there will be only single source of truth and validity of data will be complied. By doing assessment of master data management maturity, hospital will be able to identify what aspect of master data management that they lack so the process can be improved as well as the quality of master data. Assessment of master data management maturity level is done using Master Data Management Maturity Model (MD3M) by Spruitz and Pietzka. The assessment showed 90 percent of activity related to master data management has been implemented. Some policies need to be implemented regarding to the master data management, such as documentation of the policies and the definition of master data, formal appointment of the data stewards, and the implementation of master data quality management.
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主数据管理成熟度评估:以Pasar Rebo公立医院为例
患者主数据是医院运营的重要数据。如果主数据质量达不到预期,就会影响计费流程,进而影响医院的收入。主数据管理可以帮助医院整合他们所有的主数据,这样每个数据只有单一的真实来源,数据的有效性将得到保证。通过对主数据管理成熟度进行评估,医院将能够确定他们缺乏主数据管理的哪些方面,从而可以改进流程以及主数据的质量。主数据管理成熟度评估采用Spruitz和Pietzka的主数据管理成熟度模型(MD3M)。评估显示,90%与主数据管理相关的活动已经实现。需要实现一些与主数据管理相关的策略,例如策略的文档化和主数据的定义、数据管理员的正式任命以及主数据质量管理的实现。
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