Integration and Socialization of New Employees in the Bank Sector

M. Sarmento, M. I. Pedro, Euridiney Pinto
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Abstract

The objective of this research was to investigate the growing importance of integration and socialization of new employees, to determine the benefit that the integration and socialization model has brought to the commercial banks at an African State - Sao Tome and Principe (STP), and also to assess the appreciation of employees on the model of integration of new employees. The empirical research is based on an interview and a survey. The target of the interview are the 8 human resources managers of the all commercial banks that operate in the African State - Sao Tome and Principe (STP). The survey sample are 82 employees of the 8 commercial banks. The main results show that employees and managers of commercial banks of STP agree with the integration plan, and older employees are collaborative in the integration and socialization of their new colleagues. This work is innovative in STP, since the authors did not find any research concerning this theme. This work allows to understand the importance to have an initial program of integration and socialization for new collaborators in STP banks, which will contribute, from the beginning, for increasing the motivation, satisfaction and performance of the employees resulting in productivity improvement and cost savings.
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银行部门新员工的融入与社会化
本研究的目的是调查新员工整合和社会化的重要性日益增加,确定整合和社会化模式给非洲国家-圣多美和普林西比(STP)的商业银行带来的好处,并评估员工对新员工整合模式的赞赏。实证研究是基于访谈和调查。本次访谈的对象是在非洲国家圣多美和普林西比(STP)开展业务的所有商业银行的8位人力资源经理。调查样本为8家商业银行的82名员工。主要结果表明:STP商业银行的员工和管理者对整合计划的认同程度较高,老员工在新同事的整合和社会化过程中表现出协作性。这项工作在STP中是创新的,因为作者没有发现任何关于这一主题的研究。这项工作让我们理解了为STP银行的新合作者制定一个整合和社会化的初始计划的重要性,这将有助于从一开始就增加员工的积极性、满意度和绩效,从而提高生产力和节约成本。
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