Performance Modeling of Worldwide Distributed IT Support System at Siemens IT Solutions and Services

Alexander Chudov, Yana Rebrova, A. Pastsyak
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Abstract

Large Information Technology service support system is planned to be deployed at Siemens IT Solutions and Services world wide. The heart of the system is a business process execution platform which organizes distributed services by means of business process modeling notation. This paper addresses performance aspects of this system: how components distribution affects system response time. Results demonstrate application of performance modeling and simulation approaches on early design stages with lack of initial data.
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西门子IT解决方案和服务全球分布式IT支持系统的性能建模
计划在西门子IT解决方案和服务全球部署大型信息技术服务支持系统。系统的核心是一个业务流程执行平台,该平台通过业务流程建模符号来组织分布式服务。本文讨论了该系统的性能方面:组件分布如何影响系统响应时间。结果表明,在缺乏初始数据的情况下,性能建模和仿真方法在早期设计阶段的应用。
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