Ubiquitous Commerce Utilizing a Process Model

Sang-Chan Park, Cheol Young Kim, K. Im
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引用次数: 2

Abstract

This paper defines a process model for an ubiquitous commerce. Defined processes include analyzing collected information of customers using questionnaire as well as remotely monitoring customer behavior information. Using the RFID tag, Intermediary collects sensing data about customer's location, frequency of using cosmetics on a continual basis. Cosmetics companies match customer behavior patterns by mapping RFID tag ID in received contextual data and customer ID in customer DB. Using customer behavior patterns, the company can provide the target customers with highly personalized service in so called u-commerce environment.
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利用流程模型的无处不在的商业
本文定义了一个泛在商务的流程模型。定义的流程包括使用问卷分析收集到的客户信息,以及远程监控客户行为信息。使用RFID标签,中间人收集有关客户位置的传感数据,持续使用化妆品的频率。化妆品公司通过映射接收到的上下文数据中的RFID标签ID和客户数据库中的客户ID来匹配客户行为模式。利用顾客行为模式,公司可以在所谓的u-commerce环境中为目标顾客提供高度个性化的服务。
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