Investigating the relationship between QoS and QoE in a mixed desktop/handheld gaming setting

Abstract

Innovative software and system development requires a multi-disciplinary approach where technical, objectively quantifiable Quality of Service aspects are integrated with and correlated to subjective Quality of Experience measures such as usability, user expectations and experiences. To date, QoS and QoE research has however mainly been carried out in an isolated manner. Their exact correlation consequently remains unclear. Using a collaborative multi-platform game as case study, we intend to investigate this relationship and hope to bridge the divide that currently exists between social, user-oriented research and technically-oriented application development by formulating recommendations and guidelines. To implement the QoS and QoE optimizations, we will rely on the NIProxy, a network proxy equipped with network traffic shaping and service provision functionality.