Organizational Implementation of Telemedicine Technology: Methodology and Field Experience

Abstract

Telemedicine has the potential to bring medical expertise to patients located anywhere in the world. Unfortunately, history suggests that telemedicine systems are often abandoned after the completion of a demonstration or pilot project and are never fully adopted for long-term use, often because standard procedures and workflows within the healthcare organization are never examined and modified to support the routine use of telemedicine. This paper presents a straightforward methodology for ensuring organizational adoption of telemedicine technologies and includes an example case study drawn from an implementation in two hospitals in Jordan.