Call-In Talk Radio: Compensation or Enrichment

Abstract

This study focused on call-in talk radio because it provides a unique opportunity to test competing hypotheses drawn from two different perspectives about the appeal of media programming. A good deal of research on call-in talk radio grows from a deficiency perspective, which holds that people seek out media content to fill gaps in their lives. More recent research, however, suggests that, like the selection of other media content, the appeal of talk radio lies in enrichment, or its ability to provide content for specialized interests. A random telephone survey tested competing hypotheses that compared listeners to call-in talk radio with nonlisteners. For the most part, the results supported an enrichment explanation. Compared to nonlisteners, listeners to call-in talk radio listened to the programs for information, perceived themselves as more mobile, and valued arguments. Compared to nonlisteners, callers to the programs were also more civically engaged. Moreover, listening to various subformats of talk radio programs was also likely to signal enrichment.