Information Systems Development Course: Integrating Business, IT and IS Competencies

Abstract

Information systems development (ISD) is a capstone course in the Information Systems and Technology undergraduate program at School of Engineering, University of Minho, Portugal. ISD is viewed as an organizational change project that aims at improving an organization through the adoption of IT applications. The course is designed following a project led approach. The project involves describing an organization as a system, describing its information handling activities and proposing a set of IT applications that could be adopted and used. Students are guided by a ISD methodology that demands the application of previous developed competencies in areas such as: organization theory, accounting, marketing, information systems fundamentals, data bases, software engineering, computer networks and several other IT courses. Together with the ISD course, students are also taking courses on organizational behavior and data-warehousing. Students are organized into large teams of 10 to 12 members. Several roles are distributed among team members: e.g., team leader, analyst, document officer, technology officer, methodologist, development tools specialist, IT specialist. Students are suggested a fictional organization in a specific business area. Ideally students should deal with a real organization. As the course is having around 100 students enrolled this is not possible. However it is common that each project team finds an organization in the proposed business area where they go and have actual contact with an organization. The main outputs of the project include: project plan; organization description including - purpose, environment, main activities, business ontology, main performance indicators; general information systems description using UML; requirements for an IT application; IT architecture. One of the most important steps of the project is to decide on what IT to suggest to the organization. The decision should take into consideration the capability of current IT, the specifics of the business area and its current practices. Besides the reports, each team makes two public presentations. The first one is to present the organization description making sure business is clearly understood. The final one is to present the solution in terms of information systems and IT architecture. These presentations are attended by industry guests that focus their attention on the students' communication skills from the perspective of a manager. The evaluation of students' performance is based on: reports corresponding to the outputs mentioned above; public presentations; weekly assessments of the teams' progress. The final mark attributed to each team (a numerical value from 0 to 20, where above 10 is a pass) can be re-distributed among team members, by themselves, in order to account for different levels of commitment or effort within the team. Several other rules are set in order to promote professional behavior.