The Influence of Job Satisfaction on Organisational Citizenship Behaviour in Osun State-Owned Tertiary Institutions

Abstract

This study was undertaken to examine the importance of job satisfaction and its influence on Organisational Citizenship Behaviour (OCB) in Osun State-owned tertiary institutions with a view to examining the relationship between OCB and improved organisational performance and also the relationship between job satisfaction and organisational effectiveness. A survey method of a correlative type was employed to achieve the research objectives. The researchers designed a questionnaire which was used to measure job satisfaction and staff commitment in relation to OCB and this was administered to 200 staff members selected from the Osun State Colleges of Education in Ila-Orangun and Ilesa, as well as Osun State Polytechnic, Iree and Osun State College of Technology, Esa-Oke using a simple random sampling technique. Data were analysed using descriptive statistics. Research questions were answered using frequency counts and tables, while the hypotheses were tested using the Pearson Product Moment Correlation Coefficient at a .05 level of significance. Findings revealed that job satisfaction is very important in determining citizenship behaviours at the selected institutions. It was therefore recommended that participation in OCB could be encouraged by giving priority to all factors influencing employee job satisfaction at the selected institutions.