Development of the telemedicine services market in the form of remote consultations during the COVID‑19 pandemic

Abstract

During the COVID‑19 pandemic, there was an ever-increasing demand for telemedicine services in remote consultation format. This review analyzed 24 scientific publications, literary data in PubMed, eLibrary, «Guarantor», «Consultant» and WHO databases on this issue. The purpose of the study. The purpose of the review is to assess the current state and possible ways to address problematic issues in the development of the market for telemedicine services. Materials and methods. The research method was systematic review. As a result of the work carried out, it was revealed that the development of the market of telemedicine services in the form of remote consultations in the Russian Federation is much slower than abroad, due to the presence of certain provisions in the legislative framework, making it difficult to expand the horizons of telemedicine applications. Results. The most important issues are ensuring the adaptation of the legal framework, technical security of confidentiality of information, insurance of the risk of professional responsibility of medical workers and guarantees of patient rights. It was concluded that the development of the market for telemedicine services in the form of remote consultations was expected in connection with the pilot legal regime submitted for consideration in the Russian Federation. Findings. This trend will contribute to improving the availability and quality of health care.