Business Process Management as Basis for Enterprise Management Systems

Abstract

The paper describes an enterprise management system which provides an integrated approach to tackle management relevant topics like business process management, quality management, audit management, internal risk and control management, enterprise architecture management, compliance management and so on within a single information system. The term "enterprise management system (EMS)" is introduced for such a kind of management system. A business process pyramid is defined to link the strategic with the operational level of processes and all attached management-relevant information, e.g. audits, risks, etc. The approach was successfully implemented in the enterprise management system DHC VISION, which is used today worldwide by medium- and large-sized enterprises.