Strategi Peningkatan Keterampilan Bahasa Inggris Pelaku Wisata Di Desa Wisata Tista, Kerambitan, Tabanan

Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management Pub Date : 2020-12-30 DOI:10.46837/journey.v3i1.62

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引用次数: 2

Abstract

English communication is a problem faced by the human resources involved in the tourism activities in Desa Wisata Tista, Kerambitan Subdistrict, Tabanan Regency, Bali. However, there had been no research that identified English problems. Then, this research was done to (1) identify the problem faced by the human resources involved in tourism activities in Desa Wisata Tista, Kerambitan Subdistrict, Tabanan Regency, Bali and (2) finding out the proper and suitable English learning strategies to improve the English mastery of the human resources involved in the tourism activities in Desa Wisata Tista, Kerambitan Subdistrict, Tabanan Regency, Bali. The data used in this research were gained through interviews, observation, and literature studies. The data were analyzed qualitatively. The results of the analysis reveal that (1) the numbers of the human resources who can speak English is limited, (2) the lack of speaking skills using English, (3) the lack of English vocabulary they have, and (4) low level of self-confidence to communicate in English. These problems can be overcome by implementing several strategies, namely (1) memory strategy, (2) cognitive strategy, (3) affective strategy and (4) social strategy. Based on the identification, the managers can conduct English course for the community. Keywords: English Communication, English Learning Strategies, English Communication Problems, English for Tourism Workers

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增加英语技能的战略在Tista旅游村，担心，Tabanan

英语沟通是巴厘岛塔巴南县Kerambitan街道Desa Wisata Tista旅游活动中人力资源面临的一个问题。然而，没有研究发现英语问题。然后，本研究通过(1)找出巴厘岛塔巴南县Kerambitan街道Desa Wisata Tista旅游活动中涉及的人力资源所面临的问题，(2)找到合适的英语学习策略，以提高巴厘岛塔巴南县Kerambitan街道Desa Wisata Tista旅游活动中涉及的人力资源的英语掌握。本研究使用的数据是通过访谈、观察和文献研究获得的。对数据进行定性分析。分析结果显示:(1)会说英语的人力资源数量有限;(2)缺乏使用英语的口语技能;(3)他们所拥有的英语词汇量不足;(4)用英语交流的自信程度较低。这些问题可以通过实施几种策略来克服，即:(1)记忆策略，(2)认知策略，(3)情感策略和(4)社会策略。在此基础上，管理者可以为社区开展英语课程。关键词:英语交际，英语学习策略，英语交际问题，旅游工作者英语

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Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management

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