Critical Success Factors of Open Government and Open Data at Local Government Level in Indonesia

Abstract

This article explores the complexity of open government and open data implementation from the perspective of local government in developing countries by addressing the challenges, success factors, lesson learned and the indicators of success. Using focus group discussions and in-depth interviews with public managers and other actors at the Bojonegoro regency, this study found five major challenges to open government and data, namely: a the misappropriation and misused of the data, b limitedness of technological capabilities, c ensuring data credibility, d the availability of information policy to govern openness, and e maintaining public involvement and enthusiasm. The authors also identified four critical success factors driving the success of open government and data: a collaboration between government, academics, private entities and general public, b the openness of government office to accept criticism and suggestion, c the accommodating leaders, and d the commitment of government agencies to engage in open government and open data.