Lucent Technologies, Inc. (A)

L. Bourgeois, Anthony Hamilton-Little
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Abstract

The case is intended for use with Lucent Technologies (A), which ends with Henry Schacht about to meet with Rich McGinn, his newly-appointed COO, who had hoped to get the CEO position. In the B case, Schact opens the meeting with McGinn with a promise to turn the CEO job to him quickly. Rather than break the tension with a cooperative comment, McGinn raises the tension with stony silence. Purpose of case is to bring immediacy to Schact's leadership challenge in working with his COO. The B case is introduced after building an agenda to address the issues presented the A case.
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朗讯科技有限公司(A)
这个案例是为朗讯科技(Lucent Technologies)设计的,故事的结尾是亨利•沙希特(Henry Schacht)准备会见他新任命的首席运营官里奇•麦克金(Rich McGinn),麦克金原本希望获得首席执行官的职位。在B案例中,Schact在与McGinn的会面开始时承诺会尽快将CEO的职位交给他。McGinn没有用合作的评论来打破紧张气氛,而是用冷漠的沉默来加剧紧张气氛。这个案例的目的是为了直接解决Schact在与首席运营官合作时面临的领导力挑战。在建立一个议程来解决A案例中提出的问题之后,引入B案例。
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