Huilian Sophie Qiu, Anna Lieb, Jennifer Chou, Megan Carneal, Jasmine Mok, Emily Amspoker, Bogdan Vasilescu, Laura A. Dabbish
{"title":"Climate Coach: A Dashboard for Open-Source Maintainers to Overview Community Dynamics","authors":"Huilian Sophie Qiu, Anna Lieb, Jennifer Chou, Megan Carneal, Jasmine Mok, Emily Amspoker, Bogdan Vasilescu, Laura A. Dabbish","doi":"10.1145/3544548.3581317","DOIUrl":null,"url":null,"abstract":"Open-source software projects have become an integral part of our daily life, supporting virtually every software we use today. Since open-source software forms the digital infrastructure, maintaining them is of utmost importance. We present Climate Coach, a dashboard that helps open-source project maintainers monitor the health of their community in terms of team climate and inclusion. Through a literature review and an exploratory survey (N=18), we identified important signals that can reflect a project’s health, and display them on a dashboard. We evaluated and refined our dashboard through two rounds of think-aloud studies (N=19). We then conducted a two-week longitudinal diary study (N=10) to test the usefulness of our dashboard. We found that displaying signals that are related to a project’s inclusion help improve maintainers’ management strategies.","PeriodicalId":314098,"journal":{"name":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","volume":"80 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2023-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3544548.3581317","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 2
Abstract
Open-source software projects have become an integral part of our daily life, supporting virtually every software we use today. Since open-source software forms the digital infrastructure, maintaining them is of utmost importance. We present Climate Coach, a dashboard that helps open-source project maintainers monitor the health of their community in terms of team climate and inclusion. Through a literature review and an exploratory survey (N=18), we identified important signals that can reflect a project’s health, and display them on a dashboard. We evaluated and refined our dashboard through two rounds of think-aloud studies (N=19). We then conducted a two-week longitudinal diary study (N=10) to test the usefulness of our dashboard. We found that displaying signals that are related to a project’s inclusion help improve maintainers’ management strategies.