Climate Coach: A Dashboard for Open-Source Maintainers to Overview Community Dynamics

Huilian Sophie Qiu, Anna Lieb, Jennifer Chou, Megan Carneal, Jasmine Mok, Emily Amspoker, Bogdan Vasilescu, Laura A. Dabbish
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引用次数: 2

Abstract

Open-source software projects have become an integral part of our daily life, supporting virtually every software we use today. Since open-source software forms the digital infrastructure, maintaining them is of utmost importance. We present Climate Coach, a dashboard that helps open-source project maintainers monitor the health of their community in terms of team climate and inclusion. Through a literature review and an exploratory survey (N=18), we identified important signals that can reflect a project’s health, and display them on a dashboard. We evaluated and refined our dashboard through two rounds of think-aloud studies (N=19). We then conducted a two-week longitudinal diary study (N=10) to test the usefulness of our dashboard. We found that displaying signals that are related to a project’s inclusion help improve maintainers’ management strategies.
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气候教练:开源维护者概述社区动态的仪表板
开源软件项目已经成为我们日常生活中不可或缺的一部分,几乎支持着我们今天使用的所有软件。由于开源软件构成了数字基础设施,维护它们是至关重要的。我们介绍了Climate Coach,这是一个仪表板,可以帮助开源项目维护者在团队氛围和包容性方面监控社区的健康状况。通过文献回顾和探索性调查(N=18),我们确定了可以反映项目健康状况的重要信号,并将它们显示在仪表板上。我们通过两轮有声思考研究(N=19)来评估和完善我们的仪表板。然后,我们进行了为期两周的纵向日记研究(N=10),以测试我们的仪表板的有用性。我们发现显示与项目包含相关的信号有助于改进维护者的管理策略。
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