Jon R. Wright, F. Miller, G. V. E. Otto, Elizabeth M. Siegfried, Gregg T. Vesonder, J. E. Zielinski
{"title":"ACE: Going from prototype to product with an expert system","authors":"Jon R. Wright, F. Miller, G. V. E. Otto, Elizabeth M. Siegfried, Gregg T. Vesonder, J. E. Zielinski","doi":"10.1145/800171.809599","DOIUrl":null,"url":null,"abstract":"ACE (Automated Cable Expertise) is a knowledge-based expert system that provides trouble-shooting and diagnostic reports for telephone company managers. Its application domain is telephone cable maintenance. ACE departs from standard expert system architecture in that a separate data base system is used as its primary source of information. ACE designers were influenced by the R1/XCON project, and ACE uses techniques similar to those of R1/XCON. This paper reports the progress of ACE as it moves out of experimentation and into a live software environment, and characterizes it in terms of current expert system technology.","PeriodicalId":218138,"journal":{"name":"ACM '84","volume":"33 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"12","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"ACM '84","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/800171.809599","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 12
Abstract
ACE (Automated Cable Expertise) is a knowledge-based expert system that provides trouble-shooting and diagnostic reports for telephone company managers. Its application domain is telephone cable maintenance. ACE departs from standard expert system architecture in that a separate data base system is used as its primary source of information. ACE designers were influenced by the R1/XCON project, and ACE uses techniques similar to those of R1/XCON. This paper reports the progress of ACE as it moves out of experimentation and into a live software environment, and characterizes it in terms of current expert system technology.
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