Challenges and Design Opportunities for Easy, Economical, and Accessible Offline Shoppers with Visual Impairments

Abstract

Despite numerous solutions offered, offline shopping experience for people with visual impairments (PVI) does not seem to improve much. A lot of PVI have not only visually but also economically challenging. However, existing solutions need additional devices or do not help them shopping economically. Therefore, the goal of this research was to develop a system that helps PVI go offline shopping conveniently and economically. We conducted qualitative surveys and interviews with eight PVI. Based on the identified challenges, we proposed opportunities for easy and economical offline shopping. We hope the findings of this study contribute to a deeper understanding of the offline shopping experiences of PVI.