How Do People Seek Knowledge in Information System Projects: A New Perspective from Social Network Theory

Chenghong Zhang, C. Yunjie Xu, Cheng Zhang
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引用次数: 3

Abstract

Why does a project team member prefer some colleagues to others in knowledge seeking? Past literature suggests that the physical accessibility of a knowledge source, the knowledge quality of the source and relational concerns are important to such choice. Our social network analysis of an information systems (IS) project team indicates that job interdependence and rank have a significant impact on knowledge sourcing frequency. In contrast, personal relationship and the knowledge quality of source have no significant effect. This finding suggests both the importance of structural factors in knowledge sourcing and the context-dependent nature of knowledge sourcing behavior.
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人们如何在信息系统项目中寻求知识:社会网络理论的新视角
为什么一个项目团队成员在寻求知识时更喜欢某些同事而不是其他同事?过去的文献表明,知识来源的物理可及性,知识来源的质量和关系问题对这种选择很重要。我们对信息系统(IS)项目团队的社会网络分析表明,工作相互依赖和等级对知识来源频率有显著影响。而人际关系和信息源的知识质量则没有显著影响。这一发现表明了结构因素在知识溯源中的重要性,以及知识溯源行为的情境依赖性。
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