A validation of measures associated with the risk factors in technology outsourcing

B. Bahli, S. Rivard
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引用次数: 12

Abstract

In recent years, many firms have adopted outsourcing as a means to govern their information technology (IT) operations. While outsourcing is associated with several important benefits, it also entails risk. The main purpose of this study was to validate measures of the risk factors associated with outsourcing IT operations. Insights from transaction costs theory suggest that risk factors are inherent in the transaction itself, the supplier and the client. A survey of 132 senior IT executives was conducted to assess the measures, and reliability and validity assessment was performed using PLS.
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技术外包风险因素相关措施的验证
近年来,许多公司采用外包作为管理其信息技术(IT)运营的一种手段。虽然外包带来了一些重要的好处,但它也带来了风险。本研究的主要目的是验证与外包IT操作相关的风险因素的度量。交易成本理论的见解表明,风险因素是交易本身、供应商和客户所固有的。对132名IT高管进行了问卷调查,并使用PLS进行了信度和效度评估。
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