{"title":"Customer demand satisfaction in production systems: a due-time performance approach","authors":"Jingshan Li, S. Meerkov","doi":"10.1109/CDC.2000.912796","DOIUrl":null,"url":null,"abstract":"The problem of customer demand satisfaction in production systems with unreliable machines and finite finished goods buffers is addressed. The measure of customer demand satisfaction, referred to as the due-time performance (DTP), is characterized by the probability to ship to the customer a required number of parts during a fixed time interval. A method for DTP calculation is developed and applied within a case study.","PeriodicalId":411031,"journal":{"name":"IEEE Conference on Decision and Control","volume":"17 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2000-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"35","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"IEEE Conference on Decision and Control","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/CDC.2000.912796","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 35
Abstract
The problem of customer demand satisfaction in production systems with unreliable machines and finite finished goods buffers is addressed. The measure of customer demand satisfaction, referred to as the due-time performance (DTP), is characterized by the probability to ship to the customer a required number of parts during a fixed time interval. A method for DTP calculation is developed and applied within a case study.
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