Risk management in availability SLA

R. Clemente, M. Bartoli, M. Bossi, G. D'Orazio, Giuseppe Cosmo
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引用次数: 32

Abstract

Availability SLA is the availability value that a Network Operator guarantees to its customers when offering a communication service. This paper investigates the linkage between network/connection availability and availability SLA, suggests a method to define availability SLA and to control the associated non-complying risk, and provides some examples of availability SLA reckoning.
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可用性SLA中的风险管理
可用性SLA是网络运营商在提供通信服务时向其客户保证的可用性值。本文研究了网络/连接可用性与可用性SLA之间的联系,提出了一种定义可用性SLA和控制相关不符合风险的方法,并提供了可用性SLA计算的一些实例。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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