Tình trạng bạo hành tại nơi làm việc: khảo sát trên học viên điều dưỡng hệ liên thông vừa làm vừa học tại trường Đại học Y Dược Thái Nguyên năm 2021

Abstract

Background: Nurses have to interact frequently with patients, putting them at the high risk of being victimized by violence. As the results, workplace violence among this group is an important issue. This study was conducted to describe nurses’ reports on violence at works. Methods: this cross-sectional study was carried out from March to May, 2021. A sample of 201 RN-BNS nursing students, who were studying during the data collection period and gave consents to participate in the study, was recruited and responded to the self-administered survey. Results: Among 201 respondents, 40 nurses (19.9%) reported to experience workplace violence before. The majority of victims are women (65.0%) aged from 30 to under 40 years old (77.5%), mainly in inpatient and emergency departments (42.5% and 22.5%, respectively). Most incidents occurred on weekdays (80.0%). The perpetrators are patients and their relatives (47.5%). Verbal attacks were the most common form of violence (92.5%). After being attacked, 45.0% of nurses reported the events, and 67.5% of cases were investigated and handled by hospitals. Notably, 65.0% of nurses were satisfied with resolutions of the hospitals. The majority of nurses was reluctant to report the violence because of seeing no benefit to report (25.0%), and do not know who to report to (20.0%). Conclusions: Although, workplace violence was prevalent, nurses were, in general, not satisfied with the resolutions of the hospitals. There were needs to improve violence management, at both institutional and individual levels. Nurses should be encouraged to report the violence facing at work.