E. Ballarini, L. Ciabattoni, D. Domenichelli, M. Domenichelli, G. Foresi, A. Monteriù
{"title":"An Automated Procedure to Evaluate Usability of eHealth Platforms In The Wild","authors":"E. Ballarini, L. Ciabattoni, D. Domenichelli, M. Domenichelli, G. Foresi, A. Monteriù","doi":"10.1109/ZINC.2019.8769352","DOIUrl":null,"url":null,"abstract":"Nowadays, one of the keys for the success of ICT technologies, in particular in the e-Health realm, is “Usability”. Self-assessment questionnaires are the most diffuse procedure for its evaluation. However, this procedure presents various limitations (e.g., subjectivity, needs of expert supervisors, etc.). In this paper, a methodology based on emotion recognition, web analytics and gaze detection is developed in order to asses usability of e-Health web platforms objectively, automatically, remotely and in the wild.","PeriodicalId":190326,"journal":{"name":"2019 Zooming Innovation in Consumer Technologies Conference (ZINC)","volume":"14 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2019 Zooming Innovation in Consumer Technologies Conference (ZINC)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ZINC.2019.8769352","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 1
Abstract
Nowadays, one of the keys for the success of ICT technologies, in particular in the e-Health realm, is “Usability”. Self-assessment questionnaires are the most diffuse procedure for its evaluation. However, this procedure presents various limitations (e.g., subjectivity, needs of expert supervisors, etc.). In this paper, a methodology based on emotion recognition, web analytics and gaze detection is developed in order to asses usability of e-Health web platforms objectively, automatically, remotely and in the wild.