Virtual assistants for mobile interaction: a review from the accessibility perspective

C. Siebra, W. Correia, Marcelo Penha, Jefté Macedo, J. Quintino, Marcelo Anjos, Fabiana Florentin, F. Q. Silva, André L. M. Santos
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引用次数: 10

Abstract

The technology of virtual assistants (VAs) is a powerful option to support the interaction of human users with computational systems. These VAs are able, for example, to identify interaction problems and offer recommendations on the execution of commands. This work analyses the use of VAs as a resource of accessibility for mobile devices. This analysis was carried out by means of a literature review, which considered both academic studies and commercial solutions. The results showed that there are very few researches in this area and this fact motivated the development of an evaluation protocol, and related set of tests cases, which can verify if current VAs are in fact able to support the interaction of motor and visually impaired users with their mobile devices.
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移动交互的虚拟助手:从可访问性角度的回顾
虚拟助手(VAs)技术是支持人类用户与计算系统交互的强大选择。例如,这些VAs能够识别交互问题并提供有关命令执行的建议。本工作分析了VAs作为移动设备可访问性资源的使用情况。这一分析是通过文献综述的方式进行的,其中考虑了学术研究和商业解决方案。结果表明,在这一领域的研究很少,这一事实推动了评估协议的开发,以及相关的一组测试用例,可以验证当前的VAs是否真的能够支持运动和视觉受损的用户与他们的移动设备的交互。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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