A Critical Discourse Study of the Construction of Alibaba’s Corporate Image in Chinese and American Newspapers

Jingjing Xu
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Abstract

With the development of China’s digital economy, the corporate image of Chinese Internet enterprise has also become a focus of academic attention. In order to study the corporate image of Chinese Internet enterprises in the digital economy period, this paper takes Alibaba, a leading Chinese Internet enterprise, as the research object. This paper establishes Chinese News Corpus and English News Corpus and analyze characteristics of lexical collocation, concordance line and semantic prosody. It is found that by categorizing Alibaba’s strong collocations, the images of Alibaba’s enterprises that Chinese and American newspapers focus on include the image of the enterprise’s workers, products, services. It is concluded that the image of Alibaba’s employees has a positive influence in Chinese newspapers, while the image in American newspapers is more negative, including sexism. The image of Taobao, Alibaba’s main product, is a platform that contributes to raises the income of the rural population in the Chinese newspaper, while it is a platform for fake products in the American newspaper. Alibaba’s services are portrayed in the Chinese newspaper as diverse services platform and a provider of digital solutions for China’s smart cities, but in the U.S. press as a monopolistic platform subject to the Chinese government.
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阿里巴巴在中美报纸上企业形象建构的批判性话语研究
随着中国数字经济的发展,中国互联网企业的企业形象也成为学术界关注的焦点。为了研究数字经济时期中国互联网企业的企业形象,本文以中国领先的互联网企业阿里巴巴为研究对象。本文建立了汉语新闻语料库和英语新闻语料库,分析了汉语新闻语料库的词汇搭配、协调线和语义韵律特征。研究发现,通过对阿里巴巴的强搭配进行分类,中美两国报纸关注的阿里巴巴企业形象包括企业员工形象、产品形象、服务形象。得出的结论是,阿里巴巴员工的形象在中国报纸上有积极的影响,而在美国报纸上的形象则更为消极,包括性别歧视。阿里巴巴的主打产品淘宝的形象在中国报纸上是一个有助于提高农村人口收入的平台,而在美国报纸上则是一个假冒产品的平台。阿里巴巴的服务在中国报纸上被描述为多元化的服务平台和中国智慧城市的数字解决方案提供商,但在美国媒体上被描述为受制于中国政府的垄断平台。
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