Critical success factors of corporate social responsibility practices for the Malaysian automotive industry

Abstract

The aim of this study is to investigate and explore the critical success factors (CSFs) for corporate social responsibility (CSR) practices in the Malaysian automotive industry. Data were obtained from 27 top management leaders in Malaysian automotive industry. Reliability analysis empirically verified and validated the underlying items of CSFs of CSR practices. A set of assessment measurements of CSR practices is expected to be suitable for their characteristics and improve their performance. Based on the survey of empirical data, the two factors of employee involvement have been shown to be the extremely important factors for CSR practices implementation in the Malaysian automotive industry. Thus, the results indicate that six CSR practices construct are acceptable for further analysis. The paper with a proposed future direction ends of this study.