Tourist Loyalty Antecedents On Halal Tourism In Yogyakarta

Helmi Maulana Hendrawan, Istyakara Muslichah
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Abstract

Halal tourism is being developed to enhance Islamic law-based destinations' social, cultural, and destination values. However, the determinants influencing the antecedents of tourist loyalty to halal tourism have yet to be studied extensively. This study aims to analyze the role of antecedents of traveller loyalty in halal tourism in Yogyakarta. SEM-based quantitative research was used for its analysis. The study involved 200 participants, with the main criteria being that they had visited tourist destinations in Yogyakarta. The participants were selected by purposive sampling and then given an online questionnaire containing statements according to the research variables. All data were analyzed with SEM-AMOS. The findings show that the halal tourism experience, value perception, and satisfaction influence traveller loyalty. In contrast, traveller satisfaction is influenced by the halal tourism experience and value perception. Hence, the better the management of halal tourism in Yogyakarta, the more it contributes to increasing traveller satisfaction, which has implications for traveller loyalty. This research provides perspectives and technical and theoretical implications for entrepreneurs, governments, and managers of halal tourism destinations to increase socialization activities and intensify the concept of halal tourism, which has been proven to have a positive and significant effect on satisfaction and loyalty.
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日惹清真旅游对游客忠诚度的影响
正在开发清真旅游,以增强以伊斯兰法律为基础的目的地的社会、文化和目的地价值。然而,影响游客对清真旅游忠诚的前因的决定因素尚未得到广泛的研究。本研究旨在分析旅行者忠诚度在日惹清真旅游中的作用。采用扫描电镜定量研究方法对其进行分析。这项研究涉及200名参与者,主要标准是他们去过日惹的旅游目的地。通过有目的的抽样选择参与者,然后根据研究变量给出一份包含陈述的在线问卷。所有数据均用SEM-AMOS进行分析。研究发现,清真旅游体验、价值感知和满意度影响游客忠诚度。游客满意度受清真旅游体验和价值感知的影响。因此,日惹的清真旅游管理越好,越有助于提高游客满意度,这对游客忠诚度有影响。本研究为清真旅游目的地的企业家、政府和管理者增加社会化活动和强化清真旅游概念提供了视角和技术和理论启示,这已被证明对满意度和忠诚度有积极而显著的影响。
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