DEVELOPMENT OF A CROSS-CULTURAL COMPETENCY SCALE BASED ON THE EXPERIENTIAL MODEL OF CROSS-CULTURAL LEARNING SKILLS

Abstract

"The aim of this study was to develop a cross-cultural competency scale based on perspectives from the experiential model of cross-cultural learning skills for successful adaptation of international assignees. The study involved 134 participants from 41 countries who studied at a graduate school in Japan, specializing in international relations and international management. Maximum likelihood exploratory factor analysis was conducted with varimax rotation, extracting three latent components of cross-cultural competency: building relationships, translation of complex information, and conflict management. To validate those components, confirmatory factor analysis was conducted with the same group of participants. Results showed acceptable levels of model fit, and the reliability of the three components ranged from 0.83 to 0.87. Accordingly, the cross-cultural competency scale developed in this study seems to be an effective measurement model to analyze cross-cultural competencies."