Training for software maintenance

M. Taylor, E. Moynihan, A. Laws
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引用次数: 10

Abstract

There are many factors which significantly affect the software maintenance work carried out in organizations. This paper concentrates on one of those factors which is the training that IT staff receive in software maintenance techniques. This paper examines the approaches to training for software maintenance found in case studies in 31 UK organizations. In particular, this paper identifies the formal and informal approaches to software maintenance training that were used within the organizations studied, examines how such training was carried out and discusses the perceived benefits of the different training approaches.  1998 John Wiley & Sons, Ltd.
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软件维护培训
在组织中,有许多因素会显著影响软件维护工作的开展。本文着重讨论了其中一个因素,即IT人员在软件维护技术方面所接受的培训。本文考察了在31个英国组织的案例研究中发现的软件维护培训方法。特别地,本文确定了在所研究的组织中使用的正式和非正式的软件维护培训方法,检查了如何执行这样的培训,并讨论了不同培训方法的感知好处。1998 John Wiley & Sons, Ltd
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