Categorización de los conflictos organizacionales en embarcaciones de apoyo marítimo brasileñas

Abstract

Maritime labor relations in an offshore oil industry environment have been studied recently, but maritime support vessel organizations have little prominence. They fulfill a mission of support in this Industry, having their crew in confinement and under other exhausting situations. This presents itself as a stage where there are presumed to be many organizational conflicts. Methodology. In a case study, which will have their working relationships in the vessels placed in the light of the "Taxonomy of Organizational Conflicts according to their Scope" developed by Armadans, Vega and Sacristán (2016). The content analysis was used to identify empirical evidence, within a bibliographical contribution guided by digital bibliographical revision, in primary sources for the selection of scientific texts that could describe the situations and work routines on board. Collected on 07/07/2018, from the Google Scholar database, written in Portuguese, searching for the syntax "organizational conflicts" in the period 2017 and 2018, and "maritime support", from 2014 to 2018. Results. With empirical evidence it was possible to categorize organizational conflicts. The two most outstanding organizational conflicts present are those linked to the organizational structure and those by individual competition for scarce resources. Discussion. It is proven the need to engage the High Direction for better management of conflicts on board vessels, with application of methods of conflict resolution. Suggestions for mitigation and use of conflicts are presented, as well as the limitations of the study.