{"title":"Chatbots: Are they Really Useful?","authors":"Bayan Abu Shawar, E. Atwell","doi":"10.21248/jlcl.22.2007.88","DOIUrl":null,"url":null,"abstract":"Chatbots are computer programs that interact with users using natural lan- guages. This technology started in the 1960’s; the aim was to see if chatbot systems could fool users that they were real humans. However, chatbot sys- tems are not only built to mimic human conversation, and entertain users. In this paper, we investigate other applications where chatbots could be useful such as education, information retrival, business, and e-commerce. A range of chatbots with useful applications, including several based on the ALICE/AIML architecture, are presented in this paper.","PeriodicalId":346957,"journal":{"name":"LDV Forum","volume":"26 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2007-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"418","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"LDV Forum","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.21248/jlcl.22.2007.88","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 418
Abstract
Chatbots are computer programs that interact with users using natural lan- guages. This technology started in the 1960’s; the aim was to see if chatbot systems could fool users that they were real humans. However, chatbot sys- tems are not only built to mimic human conversation, and entertain users. In this paper, we investigate other applications where chatbots could be useful such as education, information retrival, business, and e-commerce. A range of chatbots with useful applications, including several based on the ALICE/AIML architecture, are presented in this paper.
京公网安备 11010802042870号
京ICP备2023020795号-1
分享
求助内容：
应助结果提醒方式：
扫码关注我们
