The Influence of ICT Competencies on Job Performance in Nigerian University Libraries

J. Ubogu
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Abstract

The study looked at the impact of ICT skills on librarians’ job performance in university libraries in Nigeria’s southeast. A descriptive research design was used for the study. The population of the study included 235 librarians from university libraries in southeast Nigeria. For the study, the total enumeration sampling technique was used. A structured questionnaire was used to collect data from respondents. The findings revealed that librarians in South-East Nigeria are above average in terms of ICT competence in university libraries. They also use ICT to post new problems, carry out current awareness tasks, and perform user education tasks. It was also stated that ICT has improved the services provided by librarians while decreasing creative activities in university libraries. Poor funding, insufficient ICT training, insufficient professional manpower to conduct in-house ICT training, LIS curriculum not properly structured in line with current ICT realities, insufficient ICT implementation and planning, and other issues have hampered librarians’ acquisition of ICT skills in university libraries. The study recommended among others that adequate funding be allocated for the training and retraining of librarians in the use of ICT, that training on network-based services, database management/searching, QR Code services, and web design be organized for librarians to boost their competencies, and that the use of ICT for task execution be adequately incorporated into the curriculum of library and information science to expose young professionals to the prospects of the use of ICT.
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尼日利亚大学图书馆ICT能力对工作绩效的影响
这项研究考察了ICT技能对尼日利亚东南部大学图书馆图书馆员工作绩效的影响。本研究采用描述性研究设计。研究对象包括尼日利亚东南部大学图书馆的235名图书管理员。本研究采用全枚举抽样技术。采用结构化问卷收集调查对象的数据。调查结果显示,尼日利亚东南部的图书馆员在大学图书馆的ICT能力方面高于平均水平。他们还使用ICT发布新问题,执行当前的意识任务,并执行用户教育任务。还有人指出,信息和通信技术改善了图书馆员提供的服务,同时减少了大学图书馆的创造性活动。资金不足、信息通信技术培训不足、开展内部信息通信技术培训的专业人力不足、信息通信技术课程结构不符合当前信息通信技术的实际情况、信息通信技术的实施和规划不足等问题阻碍了高校图书馆馆员获取信息通信技术技能。研究建议,政府应拨出足够的资金,为图书馆人员提供使用资讯及通讯科技的培训及再培训;为图书馆人员安排有关网络服务、数据库管理/检索、二维码服务及网页设计的培训,以提高他们的能力;以及将使用资讯及通讯科技执行任务的知识,适当纳入图书馆及资讯学课程,让年轻专业人士了解使用资讯及通讯科技的前景。
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