Management Framework for Business Integration Projects

Abstract

The concept of business integration as the combination of business process management and enterprise applica-tion integration may seem old hat and already well un-derstood. In practice, however, many project managers struggle with the complexity and interdisciplinarity of business integration. Specialized management frame-works are scarce in this field but are crucial to the suc-cess of projects. This paper proposes such a management framework, which has its roots in the St. Gall Manage-ment Model and is strongly influenced by empirical data from existing projects. It defines design objects in two dimensions, which depict the crucial success factors for business integration projects.