Developing Risk Management Policies for Healthcare Providers at Critical Care Units

Radwa Haggag, M.E. El Dahshan, Marwa H. Ageiz
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Abstract

: Background: Risk management policies are essential in the critical care unit to offer the highest quality of care, as well as to the continuing evaluation and enhancement of the care and services given to patients. Purpose: assess the common risks at critical care units from health care providers’ perspective; develop risk management policies for health care providers at critical care units and validate the developed risk management policies. Methods: Methodological descriptive design was utilized. The study was conducted at critical care units of Menoufia university hospital. Sampling: A number of 75 nurses, 27 physicians and 13 supportive personnel were involved. Instruments: Two instruments were used (risk assessment questionnaire and validity risk management policies. Results : biological risks, medication error related risks; possible risks related hospital error; patients related to risks; risks related to staffings.Levels of Knowledge of nurses, physicians and supportive personnel about common risks at ICU were 10.21 ± 1.50, 9.81 ± 1.62 and 9.77 ± 1.54 consequently . Conclusion: There were biological risks, medication errors related risks; possible risks related hospital errors; patients related to risks; risks related to staffing Recommendations : Hospital administrators are needed to improve quality of patient care and minimize the proposed risks.
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为重症监护病房的医疗保健提供者制定风险管理政策
背景:风险管理政策对于重症监护病房提供最高质量的护理以及持续评估和加强对患者的护理和服务至关重要。目的:从卫生保健提供者的角度评估重症监护病房的常见风险;为重症监护病房的卫生保健提供者制定风险管理政策,并验证制定的风险管理政策。方法:采用方法学描述性设计。该研究在Menoufia大学医院的重症监护病房进行。抽样:共涉及75名护士、27名医生和13名辅助人员。工具:采用风险评估问卷和有效性风险管理政策两种工具。结果:生物风险、用药差错相关风险;医院差错可能带来的风险;与风险相关的患者;与人员有关的风险。护士、医生和辅助人员对ICU常见风险的知晓程度分别为10.21±1.50、9.81±1.62和9.77±1.54。结论:存在生物风险、用药错误相关风险;与医院差错相关的可能风险;与风险相关的患者;与人员配置相关的风险建议:需要医院管理人员提高患者护理质量并尽量减少所提出的风险。
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