The Role of Trust in the Acceptance of Government Cloud: An Empirical Study

Int. J. Technol. Diffusion Pub Date : 2017-07-01 DOI:10.4018/IJTD.2017070101

Maha A. Alrashed, Mutlaq B. Al-Otaibi

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引用次数: 2

Abstract

ThisstudyproposesandempiricallyexaminesarevisedandextendedUnifiedTheoryofAcceptance andUseofTechnology(UTAUT)model,whileacknowledgingtheroleoftrustongovernmentcloud (G-Cloud)acceptance.Thestudyutilizedaquantitativeresearchapproachtoexaminetheresearch modelwithdatacollectedfromasurveyadministeredtoITprofessionalsatgovernmentagencies inSaudiArabia.Themodelwastestedusingthepartialleastsquaresstructuralequationmodeling (PLS-SEM).ResultsshowthattrustisamajorpredictorofbehavioralintentionstouseG-Cloud thatreducesuncertaintyassociatedwiththecloudandmitigatesriskperceptionsontheonehand, andsignificantly increases theperceptionsofusefulnesson theotherhand.Furthermore, results indicatethatperformanceexpectancy,socialinfluence,andfacilitatingconditionsareallsignificant determinantsofG-Cloudacceptance.Basedonthefindings,thestudyhighlightsseveralimplications forpracticeandsuggestsopportunitiesforfutureresearchinthefieldofgovernmentcloud. KEywoRDS Cloud Computing, Government Cloud, PLS-SEM, Technology Acceptance, Trust

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信任在政府云接受中的作用:一个实证研究

ThisstudyproposesandempiricallyexaminesarevisedandextendedUnifiedTheoryofAcceptance andUseofTechnology(UTAUT)model、whileacknowledgingtheroleoftrustongovernmentcloud (G-Cloud)acceptance。Thestudyutilizedaquantitativeresearchapproachtoexaminetheresearch modelwithdatacollectedfromasurveyadministeredtoITprofessionalsatgovernmentagencies inSaudiArabia。Themodelwastestedusingthepartialleastsquaresstructuralequationmodeling (PLS-SEM)。ResultsshowthattrustisamajorpredictorofbehavioralintentionstouseG-Cloud thatreducesuncertaintyassociatedwiththecloudandmitigatesriskperceptionsontheonehand, andsignificantly增加了theperceptionsofusefulnesson theotherhand。Furthermore，[结果]indicatethatperformanceexpectancy，socialinfluence，andfacilitatingconditionsareallsignificant determinantsofG-Cloudacceptance。Basedonthefindings，thestudyhighlightsseveralimplications forpracticeandsuggestsopportunitiesforfutureresearchinthefieldofgovernmentcloud。关键词云计算，政府云，PLS-SEM，技术接受度，信任

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Int. J. Technol. Diffusion

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