Assessment Methodology in Smart Cities Based on Public Value

Abstract

Smart city is an approach to managing and coping with urban challenges in search for innovative solutions leading to better quality of life and sustainability in cities. Several initiatives have been undertaken, with a significant worldwide growth trend in the coming years. Such initiatives, however, may require non-trivial public investment, and failures resulting from them can have important consequences such as monetary loss, loss of reputation, reduced confidence and lack of public value. This article aims at setting a methodology in smart cities composed of a reference model and an assessment method from the Public Value perspective. It follows Design Science as its epistemological paradigm and Design Science Research as its method, uniting theoretical and methodological rigor as well as practical utility for society.