User-Technology Interaction

Daielly Melina Nassif Mantovani, Durval Lucas Jr
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Abstract

One of the major challenges for e-commerce transactions and e-payments consolidation is related to micropayments. Due to their cost and ease of use, companies are reluctant to implement solutions focused on micropayments. To face this challenge and keep modernising the Brazilian financial sector and increase competition, Brazilian Central Bank has created PIX, a platform oriented to enable digital transfers 24/7 free for the user. The adoption of this platform has been a great success, especially among younger users, who popularise PIX with an unusual goal: flirting. Given that adaptive structuration theory (AST) states usages of technological artefacts diverse from the previously conceived, this chapter aims to discuss the adoption of micropayment platforms, remarking unplanned uses of the system by consumers. For this purpose, the authors analysed secondary data about the adoption of PIX and text mining focused on newspapers and magazine articles related to the use of PIX by the young.
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User-Technology交互
电子商务交易和电子支付整合的主要挑战之一与小额支付有关。由于其成本和易用性,公司不愿实施专注于小额支付的解决方案。为了应对这一挑战,保持巴西金融部门的现代化并增加竞争,巴西中央银行创建了PIX,这是一个面向用户提供24/7免费数字转账的平台。这个平台的采用取得了巨大的成功,尤其是在年轻用户中,他们用一个不同寻常的目标来普及PIX:调情。鉴于自适应结构理论(AST)指出了技术人工制品的使用与先前设想的不同,本章旨在讨论微支付平台的采用,并指出消费者对该系统的计划外使用。为此,作者分析了关于PIX使用的二手数据,并重点分析了与年轻人使用PIX有关的报纸和杂志文章的文本挖掘。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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