Mas Andika Cakra Purnama, Csp. Wekadigunawan, Hasyim Hasyim
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引用次数: 0
Abstract
The performance of nurses is an important aspect in hospitals because it is an indicator of the quality of health services. Nurses as human resources in carrying out health services in hospitals are an important resource and are needed to achieve optimal performance. Improving the performance of nurses will increase the effectiveness and productivity of the hospital. Therefore, to achieve good performance, leadership and communication styles are also needed. The purpose of this study was to determine the leadership style and communication with the control system as an effort to assess the performance of nurses. This research is a cross-sectional research design. Data collection was carried out at the Inpatient Unit of RS X Tangerang in June-July 2020 with a total sample of 77 people as research samples. The results there was no influence between the leadership style on the nurse's performance; the leadership style on the control system; communication on the nurse's performance; between the leadership style and communication on the nurse's performance with the system control as mediation. However, there was an influence between communication on the control system and the control system on the nurse's performance.
护士的工作表现是医院的一个重要方面，因为它是卫生服务质量的一个指标。护士作为医院开展保健服务的人力资源，是实现最佳绩效所必需的重要资源。提高护士的绩效将提高医院的效益和生产力。因此，要取得良好的绩效，还需要领导和沟通风格。本研究的目的是确定领导风格和沟通与控制系统的努力，以评估护士的表现。本研究为横断面研究设计。数据收集于2020年6 - 7月在RS X Tangerang住院部进行，总样本为77人作为研究样本。结果不同领导方式对护士工作绩效无显著影响;控制系统的领导方式;护士工作表现的沟通;以制度控制为中介的领导方式与沟通对护士绩效的影响。然而，沟通对控制系统的影响和控制系统对护士绩效的影响是存在的。
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