PENGARUH PRINSIP BAGI HASIL DAN BUNGA, DAN REPUTASI BANK TERHADAP KEPUTUSAN NASABAH DALAM MEMILIH JASA PERBANKAN: BANK SYARIAH DAN BANK KONVENSIONAL DI KOTA JAMBI

Efris Saputri, Eka Julianti
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引用次数: 2

Abstract

This study  was intended  to  examine the effect of  profit  sharing  principle and  interest,  and  bank reputation  against  customer  decision  in  choosing  banking  services,  that  is  between  islamic  bank  and conventional  bank in Jambi  City.  Data in this study  is primary data by using  questionnaire. The sample selection  in  this research  used  nonprobability sampling  technique  with  acidental  sampling technique. The sample obtained in this study were customer of islamic bank and customer of conventional bank in Jambi City. The  analysis  method  used  was  discriminant  analysis  using  IBM  SPSS  Statistic  22.  The  results  of  the discriminant analysis prove that in choosing banking services in Jambi City between islamic banks and conventional banks, customers do not see from the principle of profit sharing and interest, and bank reputation.
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本研究旨在探讨在占壁市伊斯兰银行和传统银行之间,利润分享原则、利息和银行声誉对客户选择银行服务决策的影响。本研究采用问卷调查的方式,数据为原始数据。本研究的样本选择采用了非概率抽样技术和偶然抽样技术。本研究的样本为占碑市伊斯兰银行的客户和传统银行的客户。采用IBM SPSS统计软件22进行判别分析。判别分析的结果证明,在占壁市,客户在选择伊斯兰银行和传统银行的银行服务时,并没有从利润分享和利息的原则出发,而是从银行的声誉出发。
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