Focused or stuck together: multimodal patterns reveal triads' performance in collaborative problem solving

Abstract

Collaborative problem solving (CPS) in virtual environments is an increasingly important context of 21st century learning. However, our understanding of this complex and dynamic phenomenon is still limited. Here, we examine unimodal primitives (activity on the screen, speech, and body movements), and their multimodal combinations during remote CPS. We analyze two datasets where 116 triads collaboratively engaged in a challenging visual programming task using video conferencing software. We investigate how UI-interactions, behavioral primitives, and multimodal patterns were associated with teams' subjective and objective performance outcomes. We found that idling with limited speech (i.e., silence or backchannel feedback only) and without movement was negatively correlated with task performance and with participants' subjective perceptions of the collaboration. However, being silent and focused during solution execution was positively correlated with task performance. Results illustrate that in some cases, multimodal patterns improved the predictions and improved explanatory power over the unimodal primitives. We discuss how the findings can inform the design of real-time interventions for remote CPS.